Learning to Play UX Rugby
- Anders Ramsay, Experience Designer and Agile UX Coach, Independent
Why your Agile UX adoption is failing, and what to do about it
We all know about the wide-ranging dysfunction of a traditional document-centered UX practice, such as the impossible-to-maintain always-outdated big specification documents. Adopting an Agile approach to UX was supposed to make all that pain go away. But for many, it has instead only led to replacing old dysfunctions with new ones, such as “feeding the backlog beast,” “agilefall,” “sprint tunnelvision,” and the half-baked UI, to name a few. Why is this the case? And what can you do to replace it with a healthier, more holistic approach to integrating Agile and UX? In this session, we’ll first explain the sources of this dysfunction, such as the enterprise software origins of well-known Agile methods like Scrum and XP. We’ll then discuss how we can apply the same thinking that drove the creation of those methods toward developing our own UX-specific Agile methods, which, because they are based on the same thinking, also integrate seamlessly with the more delivery-oriented Agile methods. Examples of methods we’ll discuss will include collaboration-driven documents, ux stories, ux cadences, trailing documentation, and cross-functional pairing.